Med-Scribe, Inc is a staffing agency serving New York State. Providing staffing services for over 30 years, our greatest satisfaction comes from achieving a great placement for a candidate. We seek candidates that share our commitment to hard work, loyalty, reliability and share our values of kindness, courtesy and respect.  Never any fees to applicants!

Med-Scribe, Inc. is in search of a reliable, customer-service oriented, Spanish speaking candidate for a temp to hire opportunity within a busy medical insurance related call center. If you are seeking to gain medical or healthcare experience, this could be the perfect position for you!

Job duties will include:

  • Provide first-rate customer service support through activities such as answering callers, responding to external customer questions and documenting call content in real time.
  • Data entry
  • Letter preparation,
  • Customer review
  • Typing and distributing correspondences.
  • Any other related duties as assigned.

What’s needed to be successful in this role:

  • Calls will concern medical insurance queries; respect and patience is a job requirement.
  • A strong phone presence,
  • Commitment to high-level customer service
  • Ability to maintain HIPAA
  • Excellent attendance is a priority
  • Bilingual in Spanish and English

Days/Hours: Monday through Friday: 9:00 AM – 5:30 PM. Saturday and Sunday from 9:00 AM – 1:00 PM, approximately twice a month, on a rotating basis, as needed.

Salary: $15.30/hour. Benefits available!

Minimum Qualifications:

  • An Associate Degree or higher preferred.
  • Bilingual in Spanish and English
  • Proficient in Microsoft Office (Word and Excel)
  • Accurate data entry skills (at least 35 WPM)
  • Excellent organizational, interpersonal, and verbal communication skills required.
  • Experience in customer service is needed; prior call center experience is highly preferred.

If you meet the qualifications and are interested in this position, please submit an online application, referencing the job number 77228.

Med-Scribe, Inc. is an Equal Opportunity Employer.